Frequently Asked Questions
Wash Club
The Wash Club is a membership for those who like a clean car 24/7. You can become a member in minutes with a simple signup online or at any location’s pay station.
When you join you can get access to unlimited washing at multiple locations and VIP perks all with the ease of canceling at any time! With membership options that start saving money after your first visit, we make it affordable for everyone to keep a shiny, clean car all year long.
Choose from one of our 5 Wash Clubs for the perfect mix of exterior or interior services to fit your needs always with free vacuums, towels, and air detailers.
Learn more here.
Sign up online at valetwash.com or at a location’s pay station or in the lobby. Select your membership plan, choose your payment option, and a crew member will install your RFID tag before entering the wash.
Yes. Monthly and prepaid Wash Club memberships allow unlimited washes for one registered vehicle during the active membership period, subject to these Terms & Conditions and service availability.
Yes, memberships are accepted at Valet Auto Wash locations. However, services such as the Interior Express, Detail Shop, and Brilliance Wax Tunnel are only available at select locations and during designated hours.
Depending on your membership of choice, you can pay automatically each month as a recurring charge with a card on file or pay a 90 day or annual one time fee.
- Pay each month
- Each month, on the anniversary date of your club enrollment a charge will be made to the card on file during the enrollment process.
- Pay a one time fee
- For your convenience, we created prepaid membership options for those who want to purchase a 90 day or annual membership for a one time fee. You can also give these prepaid memberships as gift options!
Monthly members can request a plan change through the Manage Membership page. Prepaid memberships cannot be changed to another plan after purchase.
Visit the Manage Membership page to update the card on file. If a declined payment causes your membership to become inactive, you will need to visit a location during lobby hours for assistance.
Yes. Visit a location lobby during normal business hours. A crew member can install a new one on your replacement vehicle which will deactivate the previous tag. Do not remove or tamper with the tag yourself.
Give the gift of clean with unlimited washing membership options! We offer several 90 day or annual wash club gift options that are available for purchase at any location lobby or online here. Best of all the plan doesn’t activate until the gift membership is redeemed!
Monthly recurring memberships can be canceled online or by email. Cancellations cannot currently be processed in person or over the phone.
To cancel online:
- Visit Manage Membership.
- Select Cancel Membership.
- Check Recurring Membership and select a cancellation reason.
- Select Next Step.
- Enter your information and Wash Club ID without the “+” sign.
- Check the required boxes and select Confirm.
- Check your email for a confirmation from sales@valetwash.com.
To avoid another monthly charge, submit your cancellation before your next billing date. If the website gives you an error, email members@valetwash.com with your Wash Club ID for assistance.
Removing your RFID tag or allowing your card to expire does not cancel your membership. Your bank may also automatically update recurring payment details when your card changes.
Once cancellation is processed, your membership remains active through the end of your current paid billing period, and no further recurring charges will be made.
Wash Club memberships are billed at a set rate regardless of usage, whether you redeem 0 or 100 washes during your billing period. We do not monitor account usage or automatically cancel memberships due to inactivity. If you no longer wish to continue your membership, please follow our cancellation instructions to prevent future charges.
Weather, maintenance, equipment malfunctions, utility interruptions, and other operational issues may temporarily affect service. Check our website or our social media pages for updates.
View all the Wash Club terms and conditions here.
General
Hours change with daylight savings time
Car Wash
- Winter: Monday – Sunday
- 8 am – 6 pm
- Summer: Monday – Sunday
- 8 am – 7 pm
Lobby
- Monday – Sunday: 9 am – 5 pm
Weather Permitting
The Detail Shop – Lawrenceville, NJ
- Thursday – Monday, 8:30 am – 5:30 pm
- Closed Tuesday and Wednesday
Express Lube – Trenton and Hamilton
- Summer Hours:
- Monday – Friday: 8 am – 6 pm
- Saturday: 8 am – 5 pm
- Sunday: 9 am – 3 pm
- Winter Hours:
- Monday – Saturday: 8 am – 5 pm
- Sunday: 9 am – 3 pm
Car Wash Holiday Hours
- New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, and Thanksgiving: 9 am – 3 pm.
- Closed Christmas Day.
Hours may vary by location and operational/ weather conditions.
Use our interactive location map to find the nearest Valet Auto Wash.
All locations offer exterior car washes and free self-service vacuums. Select locations also offer The Detail Shop, the Brilliance Wax Tunnel, Express Lube services, and Interior Express services.
View our single-wash pricing or Wash Club membership pricing.
The Detail Shop offers interior and exterior detailing services for cars, trucks, and luxury vehicles, including polishing, waxing, and protective treatments. It is located at our Lawrenceville, New Jersey location.
The Interior Express is a quick, convenient interior cleaning service available exclusively at our Princeton location. In about 10 minutes, our team provides an 8-point refresh, including vacuuming, cleaning interior glass, wiping down surfaces, refreshing floor mats, cleaning door jambs, removing dust, adding a fresh fragrance, and towel-drying the exterior.
It’s an easy way to keep your vehicle clean and refreshed without the time commitment of a full detail.
The Brilliance Wax Tunnel is a separate tunnel that uses specialized buffing equipment and silicone-based wax to enhance your vehicle’s shine. Currently available at the Princeton, Lawrenceville, Burlington, Piscataway, and Oxford Valley locations only.
Visit our Offers & Events page for current promotions. Eligible military personnel and first responders may qualify for discounts on select Express Lube services at our Trenton and Hamilton locations. These discounts do not apply to monthly Wash Club memberships.
No. Outside cleaning supplies are prohibited at all Valet Auto Wash locations.
The maximum vehicle height for the wash is 7 feet 6 inches (7’6″).
Yes. Tires must not exceed 13 inches in width to safely enter the car wash.
We welcome community opportunities when available. Email info@valetwash.com for more information.
Yes. Gift cards are available online or at any Valet Auto Wash location lobby.
View current openings and apply through our Careers page.
- Phone: (609) 557-7100
- Email: info@valetwash.com
- Contact form: Contact us online
Valet Auto Wash is committed to ensuring our services and website are accessible to individuals with disabilities. We will continue to improve our website to follow Americans with Disabilities Act standards. Please be aware that our efforts are ongoing. You may email us at info@valetwash.com or call us at (609) 557-7100 with any questions regarding ADA accessibility issues, including issues accessing this website.
Notify a site manager or attendant immediately, preferably before leaving the property. Keep your receipt and provide a description of the issue, and photos if available. Our team will review the concern and advise you of the next steps.
Certain exterior components, including mirrors, antennas, wipers, license plate covers, and loose or aftermarket trim, may be excluded under posted policies. Please review all signage before entering the wash.
What happens if a location closes temporarily?
Locations may close or experience delays due to weather, maintenance, equipment malfunctions, utility interruptions, or other operational issues. Check our website or social media for updates, or contact our support team for assistance.